Cancellation policy

Should you cancel within 24 hours of your appointment or be a no show, £25 deposit is non-refundable. All deposits are refunded if cancelled outside the 24 hour notice period. Please note: Failing to pay a £25 deposit means you are liable to pay 50% of the appointment fee in the event of no show or cancelling outside our cancellation policy.

The cancellation policy gives us the time to inform our standby guests of any availability. Our aim is to provide you with an excellent level of service and our policies help us to achieve this. We thank you in advance for supporting our policies criteria.